Returns

No returns on custom orders or special orders. All wheels are custom orders due to sizing.

Condition of Used Parts

Used parts are sold as is, where is. common sense will tell you: Nothing used is perfect. If you are expecting perfect parts, buy them brand new. Conditions on used parts will vary. Used parts are expected to have scratches or dings. Uaws body parts will have to be retouched and repainted. Rare JDM parts that are out of production are hard enough to find in large quantities we offer.<

We cannot guarantee color or condition. Although color preferences are allowed, Springrates reserves the right to send out colored parts in any color if the prefered color is not available.

We will not accept returns because buyer doesnt like condition of parts. If you have any questions, please address them before hand and ask for pics of the parts you have purchased prior to them being sent.

Returns or Exchanges

Return for exchange or refund will be allowed only within 7 Calendar days from receipt of merchandise. All authorized return merchandise must be unused and in it’s original saleable packaging, All packaging, documentation, warranty cards, instructions and hardware MUST also be returned. Your Invoice and/or Packing Slip must also be returned.

All returns must be sent Prepaid – no collect shipments will be accepted. Insure the returned parts for it’s full value to protect yourself against loss with the carrier. We strongly recommend using UPS. If you send something Freight Collect to Springrates, it will be refused by the Receiving Department. If we did not refuse at the time of delivery, your credit card will be charge for the shipping charges based on which carrier and which service utilized.

  • No return or exchange on merchandise that shows signs of having been installed, modified, or painted.
  • No return or exchange on Light Bulbs, Electrical Items, Used merchandise, Used JDM items or Special Order items.
  • No return or exchange on Wheels and Tires that were shipped mounted and balanced.
  • All Returns are subject to a 25% restocking fee.
  • No refund on shipping charges.