Cancellation Eligibility
You may request to cancel an order if it has not yet been shipped. However, not all orders can be canceled due to our automated processing and fast shipping procedures.
Cancellation Fee
A 5% cancellation fee applies to all approved cancellations. This fee covers transaction costs incurred by payment processors, which are not refunded to us when an order is canceled.
Exceptions
Custom orders, special order items, and international orders cannot be canceled once placed. All sales for these items are final.
How to Cancel
To request a cancellation, please contact our customer service team with your order number.